Privacy Policy

Last Updated: June 15, 2023

BusConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by BusConnect.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, BusConnect. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Information We Collect

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or use our transit card recharge services.

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Name and contact data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
  • Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
  • Payment data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
  • Transit card information: We collect your transit card number and related information to process recharges and provide our services.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Service
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Process your transactions and send related information including confirmations and receipts
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
  • Send you emails regarding your account or to provide you with important information
  • Find and prevent fraud

Cookies and Web Beacons

We use "cookies" to enhance your experience on our site. A cookie is a small text file that is stored on your computer for record-keeping purposes. We use cookies to:

  • Understand and save user's preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about site traffic and site interactions

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

You have the right to:

  • Access the personal information we have about you
  • Correct any personal information that is inaccurate
  • Request deletion of your personal information
  • Object to our use and processing of your personal information
  • Request that we limit our use and processing of your personal information
  • Request portability of your personal information

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

BusConnect
Level 14, Boulevard Plaza Tower 1
Sheikh Mohammed Bin Rashid Boulevard
Downtown Dubai, UAE
Email: [email protected]
Phone: +971 4 123 4567

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